10 Tasks To Outsource To A Virtual Assistant

As a business owner you need options to determine who is best to complete the work. Here are 10 tasks that are perfect for outsourcing to a virtual assistant.

Virtual Assistants tend to work from home, performing certain tasks that an administrative assistant or secretary might normally do. They might schedule appointments, make calls, plan travel arrangements, perform social tasks, handle social media accounts, manage emails or conduct database entry forms. Virtual assistants need to be able to perform everything for a client they would do in that clients' office, only from their own home or office space. This is why many business owners tend to outsource to a virtual assistant.

Benefits of Outsourcing To Virtual Assistant

The number one reason to consider a Virtual Assistant is to help streamline the operations of a business and lower the overall business costs. In fact, estimates say that hiring a virtual assistant over a full time assistant in a client’s own business, can save nearly upwards of 78% of expenses alone on the operating costs of that employee. This is often due to not needing the additional benefits packages, added phone lines or mobile devices, any incremental expenses with added utilities or training fees, or even waste efforts and money on advertising or exhausting resources on the hiring process alone. Least of which this is only one aspect of many reasons to consider, such as an increase of productivity. When things are outsourced to a virtual assistant, a business has more time to focus on those things that demand their immediate time and expertise. The tedious paperwork and filings, database and social aspects are left in the well trained and capable hands of another so that a business can focus more on what it does best, it’s actual business that profits are made from.

Tasks To Outsource & Info About Them

Below are some of what are sure to be many examples of tasks a Virtual Assistant can achieve and be more than capable of providing for a business. These are just some more obvious and useful tasks, among quite a few talented and skillful resources a virtual assistant will employ, and many companies ensure their employed VA’s are more than capable of providing at the bare minimum, these basic few.

Booking appointments with clients

Businesses can operate more efficiently and run at higher productivity levels when customers can book appointments with a virtual assistant. That saves clients and their staff from handling telephone requests, leaving a business more time to focus on other aspects of that business.

Gathering customer feedback

Collecting customer feedback shows a business values a client’s opinions. By asking those clients for feedback, a business communicates that their opinion is important. Involving them in shaping a business, through this feedback so they feel more attached to a company can be invaluable. Virtual assistants can help to gather, sort and even manage and respond to these customers in a professional and friendly manner, often relaying their feedback in a well thought and focused dialogue.

Receptionist duties

Virtual Assistants, much like receptionists, are responsible for greeting visitors and delivering exceptional customer service. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment.

Schedule management

Schedule management requires the ability to think proactively before approaching a project, and having a well formed process or plan of action to achieve the project at hand. A business benefits from this by streamlining their functions and remaining focused without distractions, and utilizing the updated methods of a well managed schedule to keep them goal oriented and current with any  meetings or events that are relevant to their business ventures. A virtual assistant helps take the pressures of juggling all this off of a business, and manages it for them, alerting when anything is necessary for a business to be aware of.

Engaging with potential and current clients on social media

Social media for the business world is no longer purely optional. It's an essential tool to reach customers, gain valuable insights into the market, and grow a consumer brand. Consider that there are now more than 4 billion active social media users across the globe. If a business is not taking advantage within that digital marketing field, that corporation is likely missing out on an effective way to reach nearly half the world’s population. Virtual assistants make managing and connecting into that field much easier and pain free.

Database building

Database management systems are essential for businesses because they offer an efficient way of handling large amounts and multiple types of data. The ability to access data efficiently allows companies to make informed decisions quicker. Virtual assistants gather, write and store all of these important files and data, filling them in and tracking them for a business, so that the proper information goes where it needs to.

Helping with finances

Financial management is one of the most important responsibilities of owners and business managers. They must consider the potential consequences of their management decisions on profits, cash flow and on the financial condition of the company. The activities of every aspect of a business have an impact on the company's financial performance. Virtual assistants are well trained and educated to assist in this manner and often take the burden and stress from this very vital aspect off the minds of a business, aiding in their expertise on the subject, both legally and financially.


Business transcription is the transcribing of any audio or video recording including interviews, webinars, seminars, teleseminars, teleclasses, presentations, workshops, personal notes, meeting notes, conferences, and other items that are used for commercial or professional purposes. Virtual assistants help by providing this service, so that a business can focus on other, more pressing tasks.

Research on needed topics

Undertaking research in business management is important since it aids a business plan for the future, based on what may have occurred in earlier times. If performed effectively it can help an organization to make plans on how to become more viable in its field. Virtual assistants are always on hand to provide their time and training to research and display anything a business may need aid or records on.

File Management

File management is the process of administering a system that correctly handles digital data. Therefore, an effective file management system improves the overall function of a business workflow. It also organizes important data and provides a searchable database for quick retrieval. Virtual assistants provide an invaluable resource in this aspect as they gather, and retrieve all manner of files and data for a company, all within their grasp and all expertly organized by their well trained systems and tools utilized for this specific function.

In Summary

Virtual assistants are  well managed in their training, educated in their functions towards a business, and cost effective to use. Outsourcing a virtual assistant is both more commonplace than ever before, but also becoming a great way for a company to cut costs and streamline the entire process of their business, from beginning to end. Taking the stress out of the more mundane tasks that most business owners would rather not focus on, themselves and leave to a professional, a virtual assistant is always on call and at hand to provide the best help for the best price. It seems the more modern solution to an age old problem of today’s global business dynamic. Transforming with the social and digital era of this ever changing world of economics and distribution as the needs of the consumer evolve with it.

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